Niagara Chocolates FAQS
Top Question
Do active sitewide discounts apply all available products?
No. Currently our sitewide discounts exclude all Sponge Candy products.
Are Niagara Chocolates gluten-free?
No. Our products are not gluten-free.
Are Niagara Chocolates Kosher or Halal certified?
Niagara Chocolates are Kosher Certified by the Orthodox Union (OU), but not Halal certified.
I have questions about Niagara products and Allergies
Produced in a facility which processes peanuts, milk, tree nuts, soy, eggs, and wheat (gluten); we do not guarantee that any of our products are entirely free of small amounts of these ingredients. All of our chocolates and candies are manufactured in the same facility and have the risk of cross-contamination.
Where can I buy Niagara Chocolates?
Looking for Niagara Chocolates? We're available in a variety of leading retailers across the US, and you can use our Store Locator to find one near you! Niagara products are also available on niagarachocolates.com and Amazon!
Where can I purchase seasonal products in-store?
To find Niagara Chocolates near you, we have a Store Directory to help.
Where can I purchase Niagara Sponge Candy?
Our popular Sponge Candy is a seasonal item and only available from October through April. Be sure to sign-up for Niagara Newsletter for product announcements, delicious recipes, special offers and more.
How can I fundraise with Niagara Chocolate?
We help put the FUN in FUNdraising! To learn more and get started, visit our Fundraising page. And, if you are in the Buffalo, NY area, our retail shop in Cheektowaga has been converted into a Fundraising Chocolate Bar Pick-Up Outpost! We’re excited to continue supporting our local community!
Where do I find the tracking and shipping information?
Once your order has been placed, you will receive a thank-you email with a tracking number and link to track your package.
How will I know when my order ships?
Once we receive your order, we will send you a confirmation email. You can also opt into our SMS program to receive text notifications straight to your phone.
For all general shipping concerns, please refer to our shipping policy.
For additional issues or questions, please contact us here.
